FAQ's

Frequently Asked Questions

What if I just need help with social media and/or SEO management?


If you're satisfied that your website is delivering maximum results, we can still help with social media management and/or local SEO. Each of our three elements (website, social media, and SEO) work synergistically, but each can also work independent of each other. Contact us so we can help you determine the best course of action.




I already have a website, but it needs updating. Can you still help?


Yes, definately. We will analyze your website and determine if we're better off rebuilding or refining your current site, or building a new website with our new, simpler-to-update model. Either way, we can renew your website presence.




My business is not located in Florida. Can you still help?


Yes. With technology today, we can conduct discovery meetings, strategy meetings, and all training sessions online, through one-on-one video conferencing. While designing your website, building your social media, or developing SEO, we stay in communication thoughout the entire process. We work with companies anywhere throughout the United States.




Can you just build us a simple website, without social media management or SEO?


Yes. We can build a simple website for you for as low as $600. With today's technology, it's simpler than ever to do. Then, you can update the site on your own, or we can update when necessary. The simpler the website, the simpler the updates.




Can you just build and manage my social media?


Yes. Each of our three elements can work together, or independent of each other. If you just want us to create, or create + manage your social media paltforms, we can do that. Contact us to learn how that can work with your current digital marketing presence.




I've seen web design advertised elsewhere for $299. Should I consider that?


Very low-end pricing of less than $600 for a simple wevsite only plan will likley result in a less than ideal experience. Most of those are done overseas, meaning even if you end up with a website, once you pay them, recovering your fees if they don't meet expectations, is slim to none. Even if you get an initial website up, any updates or changes could result in substantially more dollars to correct issues. Compare our prepackaged programs or proposals with any other offers in the United States. If they deliver more than us, you may want to consider them. But only, if they are located in the U.S.




Can we really learn how to update our own website?


Yes, of course. Today's web platforms are honestly much simpler than even one, three, or five years ago. If you have a small business (and don't require unusual elements which would take complex coding), your website would be built on a customizable template. This model can be updated, revised, or changed fairly simply once you know how. We can teach you revisions in hours.




How are you different from most web designers or digital media agencies?


We're very different than most since we offer professional setup and building of your website, social media, and SEO, then as an option, we train you so you can update and stengthen your online presence on your own. This saves you thousands of dollars. Or, we can stay on and provide monthly updating for you at preferred rates. Just like anything else, there are various levels of expertise with web developers. We're not right for an international e-commerce website with thousands of retail offerings. We're more suited for small or startup businesses.




Do you offer customized pricing different from your prepackaged levels?


Yes. The pricing on this website offers the best value, since we have developed efficiencies that work in your favor. However, we can easily deviate from these packages if you need less or more than any prepackaged level. Call us to learn more at 239.351.2233.




What if we have questions after you transfer the new website to us?


We always offer post-transfer support for all our work. Meaning, after the website or social media is transferred to you, and even after all our training has been completed, we are still available for up to eight more months (depending on level) to answer questions and solve issues. Even after your post-transfer support has expired, you can contact us for simple questions, and if we have to become more involved, you get a 40% savings off our hourly rate for support.




Why don't other web designers offer training?


Most web designers make more money for website changes, revisions, and updates than building the actual site. So, if they teach you how do it, you wouldn't need them anymore. We fully realize that many small businesses can't afford the high costs of full-service digital marketing management. We plan in advance to train you, and support you. We use the newest website platforms and technology which allow us to build, train, transfer, then support you. It's a different model from theirs. Our blueprint will strengthen your online presence, at a fraction of the normal cost.




What do you mean by SEO?


Search Engine Optimization (SEO) is the process of increasing the quality and quantity of website traffic by increasing the visibility of the website or a web page to users of a web search engine. SEO refers to the improvement of unpaid results (known as "natural' or "organic" results) and excludes direct traffic/visitors and the purchase of paid placement.




What do you mean by social media management?


Social Media Management is the process of creating, scheduling, analyzing, and engaging with content posted on social media paltofrms like Facebook, Twitter, Linkedin, Instagram, etc. These efforts are designed to have a direct increase in sales and profits for our clients.





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© 2020 by Trilogy Web Design

11216 Tamiami Trail North

Suite 210

Naples, FL 34110

239.351.2233

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